Shipping & Returns Policy
Thank you for choosing Caseyug Groups for your website, software, apps, digital marketing, and graphic designing needs. Below, you'll find our Shipping & Returns Policy outlining the terms and conditions of service provision and our non-refundable policy.
Service Provision:
1.Digital Delivery: Upon completion of your project or service, all digital deliverables will be provided to you through the email address or digital platform specified during the ordering process.
2.Timeline: The timeline for project completion will be communicated to you upon agreement and confirmation of your order. We strive to meet agreed-upon deadlines, but please note that the timeline may be subject to change due to unforeseen circumstances. Any changes to the timeline will be communicated promptly.
3.Quality Assurance: We take pride in delivering high-quality services that meet your expectations. In the unlikely event that you are dissatisfied with any aspect of our service, please contact us promptly, and we will work to resolve the issue to your satisfaction.
Non-Refundable Policy:
1.Payment: All payments for our services are non-refundable. By engaging with Caseyug Groups for your website, software, apps, digital marketing, or graphic designing needs, you agree that the service fee paid is non-refundable.
2.Cancellation: Once an order is confirmed and payment is made, it cannot be canceled for a refund. We allocate resources and commit time to commence work on your project immediately upon confirmation of your order.
3.Service Completion: We are committed to completing your project or service to the best of our abilities and as per the agreed-upon specifications. In the event that the service is not completed due to circumstances on our end, we will work with you to find a satisfactory resolution, which may include providing a partial refund or offering additional services to compensate.
4.Exceptions: In rare cases of extenuating circumstances, such as technical failure on our part resulting in the inability to deliver the service, we reserve the right to provide a refund at our discretion. Such cases will be evaluated on a case-by-case basis.
Contact Us:
If you have any questions or concerns regarding our Shipping & Returns Policy or any other aspect of our services, please don't hesitate to contact us at [info@caseyuggoc.co.in/+91-8110000436]. Our customer service team is here to assist you and ensure your experience with Caseyug Groups is positive and satisfactory.
By engaging with Caseyug Groups for your website, software, apps, digital marketing, or graphic designing needs, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Shipping & Returns Policy.