Caseyug Groups - Branding Agency Terms & Conditions

Last Updated: November - 2023

These Terms & Conditions ("Terms") govern the engagement of Caseyug Groups, hereinafter referred to as "the Agency" or "we," and you, the client or "the Organization," in the provision of branding and marketing services. By entering into a contractual agreement or engaging the Agency's services, you acknowledge and agree to the following terms and conditions:

1. Engagement of Services:

The Organization engages the Agency for branding and marketing services, which may include but are not limited to logo design, brand identity development, marketing collateral creation, website design, social media management, and other related services as mutually agreed upon.

2. Payment & Fees:

a. The Organization shall pay the Agency for the services as described in the signed proposal or agreement.

b. Payments are due as per the agreed payment schedule, and any unpaid fees may result in a delay or cessation of services.

 c. All payments made to the Agency are non-refundable.

3. Deliverables:

 a. The Agency will provide deliverables based on the agreed-upon project scope, timeline, and requirements.

b. The Organization acknowledges that timelines and deliverables may be subject to change due to unforeseen circumstances or delays beyond the Agency's control.

4. Quality Lead Generation:

a. The Agency's primary responsibility is to generate high-quality leads for the Organization, as specified in the project proposal or agreement.

 b. The Agency will use best practices and professional expertise to attract and engage potential leads, but the conversion of these leads into customers or clients is the sole responsibility of the Organization.

5. Client Responsibilities:

a. The Organization agrees to provide all necessary information, materials, and feedback required for the successful execution of the branding and marketing services.

b. The Organization is responsible for its own sales and conversion processes and is encouraged to maintain effective sales and marketing strategies to maximize lead conversion.

6. Termination of Services:

Either party may terminate the engagement upon written notice if the other party breaches any material provision of this agreement. b. Termination by the Organization does not entitle them to a refund of any fees paid to the Agency.

7. Confidentiality:

 Both parties agree to keep all project-related information, including but not limited to client data, project details, and creative concepts, confidential.

8. Intellectual Property:

Any work produced by the Agency for the Organization remains the intellectual property of the Agency until payment is received in full, after which it will be transferred to the Organization.

9. Liability:

The Agency is not liable for any loss, damage, or financial consequences related to the Organization's use or inability to use the services, including but not limited to lead conversion.

10. Dispute Resolution:

Any disputes arising from this agreement shall be resolved through negotiation, mediation, or arbitration before legal action is pursued.

11. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Agency operates.

12. Amendments:

These Terms & Conditions may be amended or updated by the Agency, and any changes will be communicated to the Organization in writing.

13. Entire Agreement:

These Terms constitute the entire agreement between the parties and supersede any prior understandings or agreements.

By engaging the services of Caseyug Groups, the Organization acknowledges and agrees to these Terms & Conditions. If you have any questions or concerns regarding these terms, please contact the Agency for clarification before proceeding.